Virtual Try-On Frequently Asked Questions

1.) I do not see the try on button, what do I do?

A: If you do not see the blue virtual try on button, this means that the style you selected is currently not eligible for virtual try on.  We are still in the testing phase and will be adding more styles to the system over the coming weeks.  You may see all of our eyewear that is currently available for virtual try on by clicking here. 

2.) Why do you need access to my camera?

A: The software uses your camera to allow you to test sunglasses from home. Approval is required for the virtual try-on to function.

Is your question not answered here?  Please contact us via our live chat or by emailing our shade squad at ss@sunglasssanctuary.shop.